Security leadership.
Customer assurance.

Executive security governance and customer assurance advisory for B2B SaaS companies serving enterprise customers. Pure B2B SaaS serving enterprise customers, with $20M–$150M annual revenue and 100–500 employees. Primary buyers: CEO, CIO, CTO, CFO.

5-Business-Day Initial Draft

After complete questionnaire and necessary inputs

Evidence-Backed Answers

Master Answer Library across 8 domains

Non-Attest Advisory

No certification, CPA attestation or authorization

Senior Leadership

For CEO, CIO, CTO and CFO buyers

Support Enterprise Customer Security Reviews.

Enterprise customer reviews can require evidence about architecture, controls and operating practices. Responses must reflect the customer's actual environment and approved documentation.

When answers or supporting evidence are incomplete, technical and commercial teams need a clear review process. TEEVA helps organize factual inputs and maintain an evidence-backed answer library within the agreed scope.

TEEVA vCISO supports customer assurance; it does not guarantee buyer acceptance, procurement approval or deal closure.

The Customer Trust Answer Library.

Onboarding establishes a security posture baseline, prioritized risk register and evidence-backed customer answer library using the customer's approved factual inputs. The domains below organize evidence; they do not assert that any particular control is implemented.

01

Infrastructure & Cloud Architecture

Review customer-approved architecture documentation and evidence of cloud boundaries, tenant isolation and network-access controls.

02

Data Protection & Encryption

Document the customer's actual encryption, key-management and data-separation practices using approved technical evidence.

03

Identity & Access Governance

Review evidence of identity, authentication, access-review and administrative-access practices; do not assume controls are implemented.

04

Secure Development & Deployment

Maintain factual answers about the customer's development lifecycle, change controls and security-testing practices.

05

Third-Party & Vendor Risk

Review vendor-risk documentation, assurance reports and customer-approved questionnaire evidence within the agreed scope.

06

Incident Response & Resilience

Review documented response plans, roles and escalation paths. Readiness advisory does not include emergency incident response.

07

Business Continuity & DR

Review documented recovery objectives, backup practices and available recovery-test evidence; do not infer that recovery has been tested.

08

Corporate Compliance & Governance

Organize approved readiness evidence for applicable customer requirements. Independent assessors and authorities determine certification or authorization.

Disciplined Executive Engagement Architecture.

The standard monthly scope includes one standard questionnaire per billing month, up to 150 response fields, for one corporate entity and production environment, supported by existing approved technical evidence and documentation. Additional requests require scope and capacity confirmation.

The standard commitment is an initial draft within five business days after receipt of the complete questionnaire and all necessary technical clarifications or factual inputs. The customer remains responsible for final review, certification and submission. Buyer approval is not guaranteed.

Sprint 01

Customer Trust Answer Library

Onboarding establishes an evidence-backed customer answer library using the customer's approved factual inputs, with updates to reflect the agreed environment.

5-Business-Day Initial Draft

Scoped Questionnaire Draft Delivery

Initial draft within five business days after the complete questionnaire and all necessary technical clarifications or factual inputs are received. The standard monthly cap and client final-review responsibilities apply.

Ongoing Cadence

Monthly Executive Cadence & Risk Governance

An executive security briefing, risk and remediation-priority review, and answer-library and evidence updates within the agreed scope.

Direct Representation

Customer Assurance Representation

Support evidence-backed customer assurance and security-review discussions within the agreed scope. Buyer acceptance, procurement approval and deal closure remain outside TEEVA's control.

Governance Boundaries & Non-Attest Operational Guardrails

Arcway provides executive security governance and customer assurance advisory. These standard service boundaries apply:

  • ✕No 24/7/365 Security Operations Center (SOC) monitoring or alert triage.
  • ✕No emergency active breach digital forensics or incident remediation.
  • ✕No hands-on infrastructure or firewall administration (strictly read-only advisory).
  • ✕No CPA audit attestations, legal opinions or statutory officer appointments.

Frequently Addressed Strategic Questions.

Who is TEEVA vCISO for?
TEEVA vCISO serves CEO, CIO, CTO and CFO buyers at pure B2B SaaS companies serving enterprise customers, with $20M–$150M annual revenue and 100–500 employees. Fit and delivery scope require confirmation.
What is included in the monthly security advisory rhythm?
The standard scope includes an executive security briefing, risk and remediation-priority review, answer-library and evidence updates, and one standard customer security questionnaire per billing month.
What counts as a standard questionnaire?
It contains up to 150 response fields for one corporate entity and production environment, with answers supported by existing approved technical evidence and documentation.
What is the questionnaire turnaround?
The standard commitment is an initial draft within five business days after receipt of the complete questionnaire and all necessary technical clarifications or factual inputs. The customer remains responsible for final review, certification and submission. Buyer approval is not guaranteed.
What if our questionnaire is larger or we have several?
Additional questionnaires, larger forms and more complex environments require confirmed scope and available capacity. A website request does not establish acceptance, delivery timing or commercial terms.
Can you help with a customer security review blocking a deal?
The service supports factual, evidence-backed customer assurance and questionnaire drafts. Buyer acceptance, deal closure and procurement approval remain outside TEEVA's control.
Does vCISO include a 24/7 SOC or emergency incident response?
No. The standard service excludes round-the-clock monitoring, real-time alert triage, hands-on incident command and digital forensics. An active incident needs an appropriate incident-response provider.
Will TEEVA certify us or issue an independent audit opinion?
No. These offerings do not provide independent certification, a CPA attestation or governmental authorization. Independent assessors and authorities make those determinations.
How do we confirm scope and investment?
TEEVA provides tailored commercial proposals after confirming requirements and scope. Contact TEEVA with a nonconfidential summary of your goals, company context and timing; a website answer is not a quotation or booking confirmation.

Ready to Support Customer Security Reviews?

Security Leadership Fit Call

Request a conversation about customer security reviews, current evidence and vCISO fit. Scope, availability and timing require confirmation.

Request Fit Call

Inquire on Scope & Retainers

Request the defined advisory scope, questionnaire cap, required inputs and tailored commercial proposal for your company context.

Inquire Regarding Scope